The support for these products is outstanding! They talked to me for at least 40 minute prior to even consider buying. No pressure, more on my health issues which unfortunately have been plenty. Reassuring me to only get what is comfortable in my price range. I do love my mat and now my 6.5 man is on it and fits wonderfully. He says it makes him feel better which is amazing because he is a big complainer of everything. I'm hopeful it will also help elevate his depression with the photon therapy. It helps with my pains and I know it is helping with my sluggish lymph system. I had swelling under my arm/side breast from my lymph's and the mat made the swelling go down. I was so impressed I purchased the pillow and an extra thin protection pad for my partner today and received the Cerra water pitcher yesterday. Everything comes quickly also well packaged.